Frequently asked questions

  • Most projects take between 2 and 4 weeks depending on the scale of the site.

    Do let us know in the discovery call if you have a specific deadline you need to meet, we will do our best to accomodate this.

  • You will need to have a Squarespace subscription plan and a domain name in order for your new website to go live.

    The Squarespace subscription covers website hosting, updates, maintenance and 24/7 support. This fee varies depending on the package you pick.

    As part of our service we offer 20% off an annual Squarespace plan, if it’s your first time with Squarespace.

    Domain names start from £16 (not inc. VAT) per year with Squarespace.

    For specific functionality requirements we might need to integrate a third party plugin that would have an additional cost. If this applies to you we’ll make it very clear in the prepare phase.

    If you would prefer for us to manage your site post launch, you will also have to consider the cost of one of our maintenance plans.

  • As part of the preparation phase you’ll need to provide logos, colours, fonts, imagery and copy (the words we’ll include) that you want included in your site.

    In this phase we will produce a site map, that will make it easier for you to identify the sections you need to provide copy and imagery for.

    We may also ask you to send details about your services or products.

  • Squarespace is one of the most reliable, user-friendly, flexible and feature-rich web platform you can find today.

    Squarespace allows you to easily change design, messaging and calls to action without the help of a web developer. It offers powerful marketing tools and analytics in one place. And it takes care of your SEO and technical details that are vital for a healthy website.

    We believe that Squarespace offers the right balance: flexible enough to let you make the changes you want, while making it very difficult for you to the ‘break’ the site. This makes it the perfect platform for the majority of businesses.

  • Yes, this is the beauty of Squarespace! You have complete control and access over your website.

    You can make any changes after our project is finished and handed over and with our training you should hopefully feel confident doing this.

    We understand that sometimes you just don’t have time to learn a new tool, so we also offer our maintenance packages. For a monthly fee, we can make any changes and updates you need.

  • Absolutely! We understand that sometimes you just don’t have time to learn a new tool, so we also offer our maintenance packages. For a monthly fee, we can make any changes and updates you need.

    Depending on the package you purchase, you will get a certain duration of our time per month. You can feel secure that your website will always be up to date!

  • Yes! We are based on London, but love meeting individuals and small businesses from around the world. We can be very accommodating to different time zones.

  • No, if you don’t have an established identity we can discuss how you would like to be perceived in our discovery call.

    Then we’ll use our expertise to create a colour scheme, fonts, and wordmark logo that represents you well.

    Please be aware this isn’t a full branding package, and you won’t be provided with assets (such as a logo) that could be used in other materials.

  • Yes, it’s not a problem for us to connect your site up to any existing domain.

  • Great, we love to hear from you!

    The best way to contact us is to either drop us a Whatsapp message or email us at: hello@heardstudio.co.uk

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